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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Phone on and off

Rookie
Message 1 of 8
744 Views
Message 1 of 8

Phone on and off

My phone is still switching off and on without reason. I bring back all factory settings and is not working. What i should do with that? 

7 REPLIES 7
Emperor
Message 2 of 8
740 Views
Message 2 of 8

Re: Phone on and off

@Kinguska89 

 

Does this happen as soon as you turn on the phone OR after you use it?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 8
735 Views
Message 3 of 8

Re: Phone on and off

I can't even used I tried to press any off app is stops and switch off... And after few second automatically switching on by himself. 

Emperor
Message 4 of 8
733 Views
Message 4 of 8

Re: Phone on and off

@Kinguska89 

 

Remove the SIM and SD cards > boot in >>> safe mode  > see if you experience the same issue




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 8
730 Views
Message 5 of 8

Re: Phone on and off

Is without SIM card and SD card and is doing like that 

Emperor
Message 6 of 8
728 Views
Message 6 of 8

Re: Phone on and off

@Kinguska89 

 

Have you repaired the phone with Xperia Companion or did you performed a factory reset through the phone's settings menu? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 7 of 8
714 Views
Message 7 of 8

Re: Phone on and off

I made second option. First i don't know what is that this xperia companion. 

I have first time like that and really I don't know what I need to do 

Message 8 of 8
660 Views
Message 8 of 8

Re: Phone on and off