account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

My phone got slower and laggy after I downloaded WhatsApp. Is there any way to fix it?

One time poster
Message 1 of 1
173 Views
Message 1 of 1

My phone got slower and laggy after I downloaded WhatsApp. Is there any way to fix it?

Hello,

I recently bought an  Xperia XZ2 Compact and last night I downloaded WhatsApp and with my backup, but just after downloading it my phone got slower, laggy and I feel like the screen is not as sensitive as before because sometimes I have to click a couple of times to the Home button and sometimes in the high brightness, some lines appear they are all the same but between each two there is a comparatively grey part but you can still see the screen, it just looks weird. I read online that maybe WhatsApp has been working in the background and that's the reason why, but when I turned off the Wifi and Data it didn't seem to change. To fix it I deleted some many applications including the ones came with the phone. Also, I restored to factory setting for 2 times to solve the issue. By the way, I haven't updated my phone since I bought the phone and my Android version is 8.0 Oreo. I wanted to ask if there is a way to fix it without deleting the WhatsApp since I use it a lot. I would really be happy if someone could help me.

Thank you...