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2019-02-21 12:31 PM
I use the Xperia Companion and try to move all data from my old XZ1 to a new XZ2, I have moved most data OK but the "Messages" doesn´t transfer. Only 7-8 messages out of some hundred has moved over.
I now try several times to again make a transfer but, hooking up both Phones to computer and it starts OK but after a while it says transfer failure contact support.
What is the problem and how can I solve it?
2019-03-03 02:24 AM
I am having the same problem using the Xperia Companion app for PC between a Xperia Z5 Compact and a Xperia XZ2 Compact. Messages from 2016 and older transfer, but nothing recent. I tried using phone to phone transfer and using a backup with the same results. Everything else transfered fine.