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Xperia XZ1 dual sim is not charging

V63
Visitor
Message 1 of 3
1,192 Views
Message 1 of 3

Xperia XZ1 dual sim is not charging

Hi !

My brand new XZ1 dual sim just stopped charging after two weeks of flawless performance. Have been to three local repair wizards and all of them suggested to send the device to the national(Italian) Sony HUB repair centre. Any other suggestion? I mean...it's just not charging !! If I send the device to the HUB, it will take at least a month to have it back.

Thanks in advance!

(obviously, the phone is dead right  now so I cannot power it up and go to settings)

2 REPLIES 2
Highlighted
Pioneer
Message 2 of 3
1,189 Views
Message 2 of 3

Re: Xperia XZ1 dual sim is not charging

@V63

 

Try this: hold volume up and power button together until phone vibrates 3 times (if it will) then leave it plugged at least half an hour. If nothing happens, your only choice is to send it for repair. 

V63
Visitor
Message 3 of 3
1,187 Views
Message 3 of 3

Re: Xperia XZ1 dual sim is not charging

Thanks, I did it but as the phone is dead, nothing happened. Just the battery sign blinks a couple of times.