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XZ1 software update

Visitor
Message 1 of 6
2,019 Views
Message 1 of 6

XZ1 software update

Hi there, 

My XZ1 tella me there is an android  sony software update available, which I have downloaded (3 times now), when the update has finished I simply get the same update notification saying that there is an update available!

My update history shows that I've installed it 3 times!

Phone keeps wanting to schedule the same update again for a time during the night, which then resets my alarms!

Help?! 

5 REPLIES 5
Moderator
Message 2 of 6
2,018 Views
Message 2 of 6

Re: XZ1 software update

@IceCreM

Are you sure it's the exact same update? Doesn't your firmware build number change after each update process?



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Visitor
Message 3 of 6
2,015 Views
Message 3 of 6

Re: XZ1 software update

It does seem to in my update history, but I've still got the 'sony software update available'  icon on the toolbar. I might just do a factory reset. 

Highlighted
Learner
Message 4 of 6
2,004 Views
Message 4 of 6

Re: XZ1 software update

I had the same thing happen, 3 updates the same night in a row. All different. 

One time poster
Message 5 of 6
1,999 Views
Message 5 of 6

Re: XZ1 software update

I have the same problem. 3 updates in a row. Have you solved it?

Visitor
Message 6 of 6
1,979 Views
Message 6 of 6

Re: XZ1 software update

Kind of.... I ended up doing a factory  reset on my phone, which seems to have solved it! Not ideal, but I only got the phone a week ago so not too much to lose. I'll report back if issue comes back though!