account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

XZ1 dual sim 4G

SOLVED
Apprentice
Message 1 of 6
3,035 Views
Message 1 of 6

XZ1 dual sim 4G

Hello, so I want to buy it ,but , I have questions about 4G

 

1 ) The first sim is 4G right?

2) The second sim is 4G?

3) Bouth sims are active 4G?

Ex 

a) sim 1 data calls 4G, sim 2 data calls 4G

b) sim 1 data calls 4G, sim 2 data calls 3G.

4) Can bouth sims have data on?

5) If I receive a call the second sim or first sim is still active ?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 4 of 6
3,334 Views
Message 4 of 6

Re: XZ1 dual sim 4G

Hi @sebaa123, thank you for showing interesting the Xperia XZ1 Dual SIM! Slightly smiling Face

@NunoSEN2 pretty much covered it all, but I'll chip in with some extra information.

The device does not support 4G at the same time for both SIM cards, it works the same as @NunoSEN2 mentioned, one SIM card on 4G/LTE and the other SIM card will need to be on 3G/WCDMA or 2G/GSM.

You choose which SIM card you want to use the data traffic on, either SIM 1 or SIM 2.

Currently, Xperia devices support DSDS (Dual SIM Dual Standby), which does not allow you to handle two calls simultaneously on two different SIM cards. However, you can forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is occupied, and vice versa. This function is called Dual SIM reachability.

Do note that Dual SIM reachability uses the Call forwarding feature. Check with your network operator to see if call forwarding is available in the networks that your SIM cards use. Call forwarding may not be available if you use SIM cards from two different countries/regions.

I hope that helps and let me know if there is any other questions! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

5 REPLIES 5
Pioneer
Message 2 of 6
3,012 Views
Message 2 of 6

Re: XZ1 dual sim 4G

Hi @sebaa123;

 

You can not have 4G on both SIM cards, when you select 4G on one card the other one only have 3G (UMTS) or 2G (GSM) available.

You can have data activated on both SIM cards but you can only select one for data, the card you select to have 4G is the one used for data.

I don't know however how data calls work as I don't use them.

This is how the XZ Premium works but I guess is the same way with the XZ1 as they have exactly the same firmware.

Highlighted
Apprentice
Message 3 of 6
3,002 Views
Message 3 of 6

Re: XZ1 dual sim 4G

 
Hello  @
 
 
 
 
, Thanks for anserwing,  i have contact spanish and uk  support and both say to me that sim 1 and sim2 both on 4G... maybe someone from Sony confirm it or a user
Also currios about is the callls is the orther sim is off when one sim is on the call.
 
 
 
Sony Xperia Support
Message 4 of 6
3,335 Views
Message 4 of 6

Re: XZ1 dual sim 4G

Hi @sebaa123, thank you for showing interesting the Xperia XZ1 Dual SIM! Slightly smiling Face

@NunoSEN2 pretty much covered it all, but I'll chip in with some extra information.

The device does not support 4G at the same time for both SIM cards, it works the same as @NunoSEN2 mentioned, one SIM card on 4G/LTE and the other SIM card will need to be on 3G/WCDMA or 2G/GSM.

You choose which SIM card you want to use the data traffic on, either SIM 1 or SIM 2.

Currently, Xperia devices support DSDS (Dual SIM Dual Standby), which does not allow you to handle two calls simultaneously on two different SIM cards. However, you can forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is occupied, and vice versa. This function is called Dual SIM reachability.

Do note that Dual SIM reachability uses the Call forwarding feature. Check with your network operator to see if call forwarding is available in the networks that your SIM cards use. Call forwarding may not be available if you use SIM cards from two different countries/regions.

I hope that helps and let me know if there is any other questions! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

Apprentice
Message 5 of 6
2,964 Views
Message 5 of 6

Re: XZ1 dual sim 4G

Hello @Jonas

 

Thanks for clear it up. 

Every questions anser

I have gave this topic solved .

 

Good day!

 

Sony Xperia Support
Message 6 of 6
2,959 Views
Message 6 of 6

Re: XZ1 dual sim 4G

No problem at all, I'm glad I was able to help! Slightly smiling Face

Same to you and let me know if there is anything else!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.