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XZ1 does not power on

One time poster
Message 1 of 4
1,100 Views
Message 1 of 4

XZ1 does not power on

Hi , 
I have a problem with my Sony Xperia XZ1.
After the latest software update from sony my smartphone refuses to start. 
When booting I get the error message: "Your device has failed verification and will not work properly." and then it shuts down after 5 seconds.
I tried with Sony Compantion - Software repair, just before the process almost ended, a message appears: 
 
Software repair failed
An error occurred while repairing your device.
Please try again. if the problem persists , please contact sony support.
UEUpdateFailed
UE_2005
2.5.2.0/ Windows 10 Home 64 bit/Win32/US//
 
There is something I can do?
thank you
3 REPLIES 3
Inhabitant
Message 2 of 4
1,067 Views
Message 2 of 4

Re: XZ1 does not power on

I have almost similar,
I took some photos today and just hide the phone in pocket, when came home I saw white sony boot-up screen and it just stays so... when it should go to Xperia logo screen the LED blinks blue, green, orange, blue and the phone restarts again... 3 times tried to repair software with Companiin, but after words succesfully repaired the state is the same, only vibrations and sony logo...
What to do?
It's sunday and I'm loosing mind staying a week without phone calls and messages!

One time poster
Message 3 of 4
1,047 Views
Message 3 of 4

Re: XZ1 does not power on

Same thing happened to me today. I had a problem, with the Android update failing everytime it tried to update, so I said I'd just try with Xperia Comanion. Well that thing bricked my phone...

Inhabitant
Message 4 of 4
1,044 Views
Message 4 of 4

Re: XZ1 does not power on

I've sent to Sony for further inspection, the Phone powers on, but there's no Android on IT, or boot loader fails to start. Hope it's not motherboard failure, till saturday IT all worked fine.

Best to send it to service, we can't do much from private pc's.