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While charging my phone, it suddenly felt hot and cannot be switched on. But when I plug in the charger, there was red light but not showing it's charging. Is it a battery problem? Kindly advise me. Thank you.
Try to force reset the phone by pressing and holding volume up and power buttons at the same time for 10 seconds.
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Thanks for your feedback but I tried before and it didn't work..
Better contact your Local support then and ask for a professional to examine your phone.