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XZ1 Ring Tone not available since Pie update

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Learner
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XZ1 Ring Tone not available since Pie update

So far I am quite liking most of the changes in Android 9.

One issue, which a few people have noted is not being able to control the ringer volume using the side rocker.

 

My issue, however, is that I have no option to change my ringer volume at all.  It's as if its frozen.

 

When I depress the rocker (up or down) it shows the image of the bell with a line through it, but pressing it does absolutely nothing.

 

I've gone to the volume settings (via the cog, which also appears when using the rocker switch), but I am unable to move the ring volume slider. It's as if its stuck on silent  I have tried changing the ring tone, but to no Avail.

 

Could anyone please help me? 

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Talent
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Message 2 of 2

Re: XZ1 Ring Tone not available since Pie update

Check in settings-sounds- don't disturb and in Xperia assist.