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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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XZ1 Dual-SIM Smart Actions issue

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Adviser
Message 1 of 4
351 Views
Message 1 of 4

XZ1 Dual-SIM Smart Actions issue

XZ1 Dual-SIM Smart Actions issue

3 REPLIES 3
Adviser
Message 2 of 4
348 Views
Message 2 of 4

Re: XZ1 Dual-SIM Smart Actions issue

Hi, Since Android 9.0 Pie, Some smart actions behave ubnormal...
The screen brightness doesn't listen to user settings, it corrects itself up and down like crazy, but it was already on Forum somwhere so I won't double it!
The thing that concerns me the most is smart call handling available to one of the SIMs installed.

Even if the settings are set to "ON", when there's an incoming call I see two seperate calling icons, one is from call I can receive and second tells me "there are smart actions available for this SIM card", but no physical actions really do work. I can't ignore a call, I can't silence the call leaving Xperia screen down on table, I can't pick-up the call when my other hand is busy by putting Xperia near my ear. As not always my both hands are busy there's no big deal, but sometimes I'm caught by call in the kitchen when my whole hand is in tomato and garlic dip I prepare for chicken, and bam! I can't do anything without washing hands clean and aswer "manually" by finger swipe.
Any one observed something like that.. Tried the reset button, safe mode... nothing helps.

Adviser
Message 3 of 4
312 Views
Message 3 of 4

Re: XZ1 Dual-SIM Smart Actions issue

Seriously??
15 000 users and no one has the Dual SIM XZ1 to respond or test?
No one has a sibling or friend to perform a test call?
Wow... that's nice.
How can You have such distinct function like smart call handling and not use it... in car, riding a bike, doing shopping...?

Pioneer
Message 4 of 4
302 Views
Message 4 of 4

Re: XZ1 Dual-SIM Smart Actions issue

Hi @Heddy87;

 

I don't have a XZ1 but tested the Smart Call Handling in my XZ Premium Dual (same firmware of the XZ1) and it seems to be working correctly.