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Wrong with the camera

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One time poster
Message 1 of 3
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Message 1 of 3

Wrong with the camera

Screenshot_20190722-214357.png

Have restarted the Phone to fabric, but got det same message "unknown failure. Can you help me? 

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Emperor
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Message 2 of 3

Re: Wrong with the camera

@Boerre 

 

I'm sorry to hear about the issue, did you factory reseted the phone through the phone's menu or Xperia Companion?

 

If the former then try Xperia Companion, if the later then contact Sony directly to get it inspected as it could be hardware related

 

https://support.sonymobile.com/global-en/contactUs/

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Regular
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Message 3 of 3

Re: Wrong with the camera