account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Wi-Fi problems after lasteast update 47.1.a.12.119(not fixed)

SOLVED
Enthusiast
Message 81 of 262
1,492 Views
Message 81 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

My wifi stopped working in January, gave up emailing them about it shortly after as there replies were all copied and pasted. I got my phone on Halloween and it stopped working in January. 

Message 82 of 262
1,490 Views
Message 82 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

Same as me. The supports had me to reset my phone 3 times before admit that the January Security update affected the WiFi. At least my carrier acknowledged the problem and gave me a free 1GB data until this May. Hope they can fix it before the summer. 

Adviser
Message 83 of 262
1,474 Views
Message 83 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

To me, Sony just sends me back to restore the phone ... I have already 15 factory restores ... My previous phone, iPhone 7, restore factory 4 times, by failures of Apple 1 alone and 3 more betas and new version of the system...
15 restorations in less than 6 months vs 4 in a year ...
And because of the silence that is saved, both by Sony Spain and here, they suggest that we have to learn to live with this ruling or sell the phone ...
I hope I'm wrong ...

Adept
Message 84 of 262
1,455 Views
Message 84 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

The Wi-Fi problem has arisen from the January update and has not been fixed in the upcoming updates, but has been worse.

Learner
Message 85 of 262
1,309 Views
Message 85 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

Sony,

 

It's been 2 updates and still no fix for the wifi issue. Can you at least provide an update so at least we know you're still looking into this? 

Apprentice
Message 86 of 262
1,297 Views
Message 86 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

only thing we can do now is never to buy sony again

Highlighted
Adviser
Message 87 of 262
1,286 Views
Message 87 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

Why is this thread showing as resolved when clearly it isn't?

Enthusiast
Message 88 of 262
1,278 Views
Message 88 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

It's also a problem on the compact as that's what I have and have been using data since January... The thread in the compact section has also been ignored.  Maybe we need to start a new thread to get their attention as they are clearly ignoring the active ones

Adviser
Message 89 of 262
1,269 Views
Message 89 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

Been having the issues with WIFI since January. Losing connection once a day and not reconnect, only reboot helps and it's only gotten worse with recent update. NONE of my other connected devices(PS4, notebook, Xbox, even Z3 Compact and other devices) are having these issues. It's unbelievable and downright criminal that SONY still didn't fix this. NEVER buying another their phone

Enthusiast
Message 90 of 262
1,261 Views
Message 90 of 262

Re: Wi-Fi problems after lasteast update 47.1.a.12.34

I'm gutted, mine is a 2 year contract . And not due for an upgrade until 31/10/2019 😥