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White spots on my screen

Adept
Message 1 of 13
2,642 Views
Message 1 of 13

White spots on my screen

Ok so I saw that my screen had two horizontal whiter lines when it displayed white and one vertical above them. I first thought that it was damaged pixels but then I put pressure on the back panel and the white lines changed color as you can see in the second photo. I believe that is something in the back of the screen that puts pressure on those three spots. Sony here in Greece is not helpfull at all!!!

 

Edit: Just put other photos that I edited with black and white filter so that you can clearly see the problem.

 

LRM_EXPORT_1010297357842_20181004_135226505.jpegLRM_EXPORT_1075577176359_20181004_135331785.jpeg
DSC02787.JPG

12 REPLIES 12
Highlighted
Regular
Message 2 of 13
2,616 Views
Message 2 of 13

Re: White spots on my screen

Screenshot_20180915-144726.png

Thats the official statement from Sony. I also had the same issue before, but my authorized dealer which is 2 Degeees has given me a screen replacement for my unit because it is still under warranty. Better call your phone dealer, they might repair or have your screen replace. 

 

Jr8
Enthusiast
Message 3 of 13
2,554 Views
Message 3 of 13

Re: White spots on my screen

Hi did the the screen replacement solved the issue? Just wanted to know

 

Talent
Message 4 of 13
2,535 Views
Message 4 of 13

Re: White spots on my screen

i have the same thing. 2 white dots (not that strong) but


@Jr8 wrote:

Hi did the the screen replacement solved the issue? Just wanted to know

 



pretty visible when scrolling on white pages.

Jr8
Enthusiast
Message 5 of 13
2,526 Views
Message 5 of 13

Re: White spots on my screen

Ya I have the dots appear when I swipe up and down, thinking whether to send it back for repair. It might take a month for them to fix it. but my doubt is will they be able to actually fix it. Or will I be just wasting my time. 

Adept
Message 6 of 13
2,492 Views
Message 6 of 13

Re: White spots on my screen

Read the post again. This is not the problem I have

Jr8
Enthusiast
Message 7 of 13
2,476 Views
Message 7 of 13

Re: White spots on my screen

These white or dark spots appear along with the lines only when screen is wiped or swiped .. You must contact Sony or the retailer if you have any other problem on the phone

Adept
Message 8 of 13
2,438 Views
Message 8 of 13

Re: White spots on my screen

They are always there and it is getting worst. An other one appeared just above them. I am sure that something is pressuring the screen from behind. Sony support in Greece is very bad. They always find ways not to help you. I'm so scared for my phone If I decide to take it there... That is the only reason I hadn't contected them. Is it worth the trouble? If it keeps getting worst, then no...

Jr8
Enthusiast
Message 9 of 13
2,421 Views
Message 9 of 13

Re: White spots on my screen

Get it replaced, this might be bad. The pressure points should be never there, I think it is better to contact Sony or the retailer to get it fixed or replaced 

Rookie
Message 10 of 13
2,404 Views
Message 10 of 13

Re: White spots on my screen

Hey, my smartphone has the same type of white spots but guarantee service refuses to fix it and they say that the guarantee is invalid