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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Unstable network reception

Adviser
Message 11 of 18
562 Views
Message 11 of 18

Re: Unstable network reception

I have the same problem with my wifi connection and I have to do restart the phone to have wifi connection. I send many emails to sony and they said me to send it to Technical department to fix it. I send them why I do that. It's probably a software issue of Sony because many owners of xz1 have the same issue. I'm planning to keep it for one year if Sony don't give a solution with update it will be the last time I will buy Sony. 

Rookie
Message 12 of 18
551 Views
Message 12 of 18

Re: Unstable network reception

Hey mate,

 

I know its frustrating but I read that sometimes you can fix the issue by disabling both your wifi and mobile data connection. Then, enable airplane mode. Now, enable your WiFi or Mobile data connection and it should work. 

 

If not, I suppose you have to keep restarting your smartphone until Sony pushes out an official update that fixes the issue. Best of luck!

 

 

Pioneer
Message 13 of 18
532 Views
Message 13 of 18

Re: Unstable network reception

Another quick relief seems to be that you enable airplane mode and then disable airplane mode again.

I have seen this option elsewhere.

Please report back if it works or not.

 


who knows knows
who doesn't doesn't
One time poster
Message 14 of 18
510 Views
Message 14 of 18

Re: Unstable network reception

Absolutely the same thing. It only works well when the second sim is disabled. There's the problem only when two sim are enabled.

Russia. Megafon, mts.

Moderator
Message 15 of 18
446 Views
Message 15 of 18

Re: Unstable network reception

So do you all have the Dual SIM variant?

 

Is it possible to try a different SIM card in the affected slot just to rule out the possibility of a damaged SIM card?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Adviser
Message 16 of 18
434 Views
Message 16 of 18

Re: Unstable network reception

I have the mono sim version and when it goes to network lock there is no way to unlock the ciI have the mono sim version and when it goes to network lock there is no way to unlock the freezing of the radio part. Even forced network search is not performed, the only method for unlocking is reboot.The only occurrence of the bug is only when traveling by car and the network hooks up other bridges during the move.In a work week the bug happens on average twice, and during the bug the phone has no network and In una settimana lavorativa il bug avviene in media due volte, e durante il bug il telefono non ha rete e dunqueIn a work week the bug happens on average twice, and during the bug the phone has no network and therefore no internet, no phone calls.

Highlighted
Adept
Message 17 of 18
431 Views
Message 17 of 18

Re: Unstable network reception

That's a hardware flaw in all sony xz1 devices. That's a shame for a flagship device. Never again sony. It can't be fixed with software updates. There are 3 kind of wifi problems:

1) It will be loosing wifi connection for 3 seconds and then reconnect

2) it will be loosing Internet connection but not wifi connection for some seconds and reconnect

3)it will be loosing wifi connection and it won't reconnect, it will be in a scan loop mode, unless you restart the device.

Inhabitant
Message 18 of 18
301 Views
Message 18 of 18

Re: Unstable network reception

Issue still not fixed in latest version.
Seriously, Calling is basic functionality and even after month of posting this issue I don't see any acknoledgment from sony side about this.
This is getting out of hands sony.