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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Tone in background whilst making a ca

One time poster
Message 1 of 2
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Message 1 of 2

Tone in background whilst making a ca

We've recently got a xz1 on contract and when sending or receiving calls there is a constant boop boop tone played every 10 seconds. 

 

I tried a diagnostic test on the speakers and you can hear the tone then as well

 

Is this a network, software or hardware issue? We've already swapped the phone once in the shop due to this issue

1 REPLY 1
Emperor
Message 2 of 2
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Message 2 of 2

Re: Tone in background whilst making a ca

@Tanc87

 

could you test the phone in >>> safe mode and report back




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