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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Start up fail

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Message 1 of 4
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Message 1 of 4

Start up fail

My XZ1 froze during using, and I try to restart it to solve this problem, but it failed to start, trying  to restart many times and freeze at the starting page with SONY every time. While every restart, the light on the upper left always flickered several times with different colour.

3 REPLIES 3
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Message 2 of 4
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Message 2 of 4

Re: Start up fail

Now I have done software repairing from the SONY Companion, but it still does not work.

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Sony Xperia Support
Message 3 of 4
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Message 3 of 4

Re: Start up fail

Hi @Seig, I am sorry to hear you were unable to get this resolved with a software repair.

 

I recommend you contact your Local support team to arrange a repair assessment.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

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Message 4 of 4
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Message 4 of 4

Re: Start up fail

I have connect sony support. Unfortunately, they cannot help me because my XZ1 was bought from AMAZON CANADA but it sells in Panama. Support cannot provide service for me.