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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Screen loses its color deepness when there's light on on brightness sensor

SOLVED
Apprentice
Message 1 of 9
268 Views
Message 1 of 9

Screen loses its color deepness when there's light on on brightness sensor

Everytime I go outside, colors become pale. Black turns into grey, blue into light blue, etc

I don't have auto brightness turned on.

It's a software problem because when I cover the light sensor, colors go normal.

I have installed newest software update.

1 ACCEPTED SOLUTION

Accepted Solutions
Talent
Message 6 of 9
217 Views
Message 6 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor


@lokasz wrote:

Thank you for the information. Do you know where I can turn it off? It isn't really useful and I don't like how it looks.


You cant on Pie, I dont remember on Oreo, i think you also couldnt change it...

8 REPLIES 8
Pioneer
Message 2 of 9
264 Views
Message 2 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

Hi @lokasz;

 

Try restarting the phone preferably in a dark environment and see if anything changes. 

Apprentice
Message 3 of 9
246 Views
Message 3 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

It didn't help

Talent
Message 4 of 9
239 Views
Message 4 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor


@lokasz wrote:

Everytime I go outside, colors become pale. Black turns into grey, blue into light blue, etc

I don't have auto brightness turned on.

It's a software problem because when I cover the light sensor, colors go normal.

I have installed newest software update.


Thats the  Dynamic Contrast working. Its normal.

Apprentice
Message 5 of 9
236 Views
Message 5 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

Thank you for the information. Do you know where I can turn it off? It isn't really useful and I don't like how it looks.

Talent
Message 6 of 9
218 Views
Message 6 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor


@lokasz wrote:

Thank you for the information. Do you know where I can turn it off? It isn't really useful and I don't like how it looks.


You cant on Pie, I dont remember on Oreo, i think you also couldnt change it...

Apprentice
Message 7 of 9
213 Views
Message 7 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

rip, thank you for your help. 

Emperor
Message 8 of 9
210 Views
Message 8 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

@lokasz 

 

Let me try to recreat it, but can you go to 

 

settings > display > Advanced > Quality > Color gamut and contrast > test it with all 3 options and report back




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 9 of 9
207 Views
Message 9 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

It still does it.