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Screen loses its color deepness when there's light on on brightness sensor

SOLVED
Apprentice
Message 1 of 9
763 Views
Message 1 of 9

Screen loses its color deepness when there's light on on brightness sensor

Everytime I go outside, colors become pale. Black turns into grey, blue into light blue, etc

I don't have auto brightness turned on.

It's a software problem because when I cover the light sensor, colors go normal.

I have installed newest software update.

1 ACCEPTED SOLUTION

Accepted Solutions
Talent
Message 6 of 9
712 Views
Message 6 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor


@lokasz wrote:

Thank you for the information. Do you know where I can turn it off? It isn't really useful and I don't like how it looks.


You cant on Pie, I dont remember on Oreo, i think you also couldnt change it...

8 REPLIES 8
Highlighted
Pioneer
Message 2 of 9
759 Views
Message 2 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

Hi @lokasz;

 

Try restarting the phone preferably in a dark environment and see if anything changes. 

Apprentice
Message 3 of 9
741 Views
Message 3 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

It didn't help

Talent
Message 4 of 9
734 Views
Message 4 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor


@lokasz wrote:

Everytime I go outside, colors become pale. Black turns into grey, blue into light blue, etc

I don't have auto brightness turned on.

It's a software problem because when I cover the light sensor, colors go normal.

I have installed newest software update.


Thats the  Dynamic Contrast working. Its normal.

Apprentice
Message 5 of 9
731 Views
Message 5 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

Thank you for the information. Do you know where I can turn it off? It isn't really useful and I don't like how it looks.

Talent
Message 6 of 9
713 Views
Message 6 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor


@lokasz wrote:

Thank you for the information. Do you know where I can turn it off? It isn't really useful and I don't like how it looks.


You cant on Pie, I dont remember on Oreo, i think you also couldnt change it...

Apprentice
Message 7 of 9
708 Views
Message 7 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

rip, thank you for your help. 

Emperor
Message 8 of 9
705 Views
Message 8 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

@lokasz 

 

Let me try to recreat it, but can you go to 

 

settings > display > Advanced > Quality > Color gamut and contrast > test it with all 3 options and report back




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 9 of 9
702 Views
Message 9 of 9

Re: Screen loses its color deepness when there's light on on brightness sensor

It still does it.