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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Quick questions, quick replies; ask anything about the Xperia XZ1!

Pioneer
Message 221 of 321
1,139 Views
Message 221 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Hi @CharlesJ;

 

I think so, even it is Gorilla Glass 5, it is glass, and glass is glass, and it will brake at some point, but a good screen protector will help absorb the shock and can avoid the Gorilla Glass from cracking in some ocasions and also avoid some minerals from scratching it. 

Enthusiast
Message 222 of 321
1,098 Views
Message 222 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Hello, 

 

My new XZ1 isn't recognizing the Sim card. That same card works wiyh the old phone. I tried some suggestions from an old Xperia X but nothing. Please, 😢 help! 

Learner
Message 223 of 321
1,097 Views
Message 223 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Xz1 i fabrika ayarlarina dondur. Olmassa yazilim onarim yap.

Highlighted
Enthusiast
Message 224 of 321
1,080 Views
Message 224 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

That was awesome. It's good to know that we can trust our cameras. 

Enthusiast
Message 225 of 321
917 Views
Message 225 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

I really missed that double-tap wake feature. Also, the full battery notification that I had on my Z5 was very helpful. Now it's missing since the XZ as far as I can see. 

Commissioner
Message 226 of 321
842 Views
Message 226 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

When can We expect the Oreo 8.1 to come? Is it in test phase or designing stage or what? 
And when finally We get solution for Wi-Fi drops and router loosing?
It's abnormal to use 4G+ for Youtube when the Wi-Fi is around and other devices use it!


>> Xperia XZ1 user, help-ful with knowledge he has;>>
Learner
Message 227 of 321
832 Views
Message 227 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

I am having multiple issues with xperia xz1. Phone about 6 weeks old, massive battery drain, camera switches itself on  even when phone on airplane mode overnight, I think this helped it go from 100% to zero overnight. Alarm unsettling itself, just shows as clock at top of phone instead of alarm. Keeps disconnecting from WiFi and 4g,apps randomly crashing, constantly saying no Internet connection when there is, asking to reload. That's just from the top of my head . There was a system update on Friday. 

Message 228 of 321
705 Views
Message 228 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

I'm having a lot of problems too. The worst of them is the camera that sometimes just dont save my pictures. Does anyone knows how can I solve this? 

Pioneer
Message 229 of 321
700 Views
Message 229 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Hi @daniloaguiarc;

 

You are having problems saving pictures to the internal storage or SD card?

If to SD card it can be a problem of the SD card, did you tried format the SD card?

To format SD card:

  1. Find and tap Settings > Storage.
  2. Tap SD card > Menu icon, then tap Storage settings > Format > Erase & format.

All content on the memory card gets erased when you format it. Make sure you first make backups of all data that you want to save. To back up your content, you can copy it to a computer. For more information, see Managing files using a computer.

Regular
Message 230 of 321
696 Views
Message 230 of 321

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Will the Xperia XZ1 get android P? Even if it's not confirmed nor denied yet,how likely is it to happen more or less?