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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Quick questions, quick replies; ask anything about the Xperia XZ1!

Visitor
Message 191 of 329
909 Views
Message 191 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Hi, I bought a new XZ1 from Sony Center a few days ago. Yesterday I received a notification about the system update (47.1.A.5.51), I installed it and after installation (successful) received it again. I have installed this update already 4 times, and I'm still getting it. What is wrong?

Moderator
Message 192 of 329
907 Views
Message 192 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

@LukeKozak

Are you sure it's the same update? You should be getting multiple consecutive updates since you just powered on the phone with factory software.

 

To check your updates history, go to Settings -> System -> Software update -> tap on the 3-dot icon on the top right corner -> Updates history.



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Visitor
Message 193 of 329
901 Views
Message 193 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Yes. You have right. These updates have same number but different time of publish, but the rest have incremental numbers. Thank you. My problem was solved.

Learner
Message 194 of 329
876 Views
Message 194 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

Hi, i have XZ1 Dual running the latest April update .145, and since then i noticed my swipe right Google Now feed at home screen is broken, it shows blank feed now, and pteviously i can tap back button to exit -- but now i have to swipe left to exit it. Anyone has this?

https://ibb.co/kqEQ7H

Forum Legend
Message 195 of 329
871 Views
Message 195 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

hello @argentum

 

this usually happens when you clear your search cache inyour google account, try to search some topics on google.com while you are signed in. restart your device. or clear google app cache,


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Learner
Message 196 of 329
867 Views
Message 196 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!


@nolramlbwrote:

hello @argentum

 

this usually happens when you clear your search cache inyour google account, try to search some topics on google.com while you are signed in. restart your device. or clear google app cache,


Ive tried both, but ill see what i can do. Because i thought it's a problem on the firmware side, i haven't had anything like this on previous updates

Inhabitant
Message 197 of 329
824 Views
Message 197 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

I have a problem about my top speaker of my xperia XZ1...after using it for 1 week, the top speaker is suddenly dead..i can't hear anything from it even after entering safe mode, or diagnostics, or whatever...is it a new feature of sony xperia or something?? How can i disable this feature? Thx

Rookie
Message 198 of 329
796 Views
Message 198 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

What is the model number for the XZ1 U.S. Model?

I purchased one from an FBA seller on Amazon and received a G8341 model and I think my fingerprint scanner works. The seller told me the listing on Amazon is incorrect and that G8341 is the real number with the U.S. warranty.

Moderator
Message 199 of 329
794 Views
Message 199 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

@sniffthis

Different markets and regions can share the same model number, what distinguishes them is a specific characteristic of your device called "customization version". You can check this version by dialing the code *#*#7378423#*#* the tap on "Software info", if you want me to check if this specific customization version belongs to the US region.

 

The fingerprint sensor is disabled from the software only on US customized devices, flashing another firmware from a different market will enable it. Yet I don't know if this will affect your warranty or not.



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Highlighted
Rookie
Message 200 of 329
777 Views
Message 200 of 329

Re: Quick questions, quick replies; ask anything about the Xperia XZ1!

@QuesterScreenshot_20180415-191432.png