account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Phone reboots after switching sim data

Message 1 of 1
Message 1 of 1

Phone reboots after switching sim data

Hello, i have got dual sim xz1. Wherever i try to switch data from 1 sim to another, the phone reboots saying connection optimization. This is really irritating. I have never seen such a stupid way. People sometimes switch sim data in emergency. Sony should understand this.