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Panorama malfunction after Android 9 update

SOLVED
Adviser
Message 1 of 6
1,023 Views
Message 1 of 6

Panorama malfunction after Android 9 update

Hello to all,

I've found the following problem with the camera app "Panorama":

If I set the saving folder on the phone the app save the panoramic shot in a few seconds on the phone memory.

If I set the saving folder on the microSD, and the folder DCIM/100ANDRO is empty, the app save the panoramic shot in a few seconds on the external memory.

If the folder DCIM/100ANDRO is full of pictures (I've on my microSD ~3000 pictures taken with the XZ1 and all of my past Sony smartphones) the app save the panoramic shot IN A FEW MINUTES.

This is very annoying!

I've already tried to backup the microSD content and format it with the phone, but without results.

The external memory is a Lexar Professional microSDXC 128 GB 1800X.

I didn't have this problem with Android 8.

Anyone has found the same issue?

I hope Sony can solve this malfunction with future update since for me is very important to save all my taken pictures on the external memory (in order to mantain the progressive numeration of the files).

Thank you in advance.

 

Paolo Massetti
1 ACCEPTED SOLUTION

Accepted Solutions
Adviser
Message 5 of 6
625 Views
Message 5 of 6

Re: Panorama malfunction after Android 9 update

The issue has been solved with the recently OTA update 47.2.A.10.45!

 

Paolo Massetti
5 REPLIES 5
Adviser
Message 2 of 6
904 Views
Message 2 of 6

Re: Panorama malfunction after Android 9 update

The issue persists following the recently OTA update 47.2.A.6.30.

 

Paolo Massetti
Adviser
Message 3 of 6
798 Views
Message 3 of 6

Re: Panorama malfunction after Android 9 update

The issue persists following the recently OTA update 47.2.A.8.24.

 

Paolo Massetti
Highlighted
Enthusiast
Message 4 of 6
786 Views
Message 4 of 6

Re: Panorama malfunction after Android 9 update

Do not install updates, the sony company broke experia XZ1 with me - updates December 2018. Disable sony support and assistance in the application settings.

Adviser
Message 5 of 6
626 Views
Message 5 of 6

Re: Panorama malfunction after Android 9 update

The issue has been solved with the recently OTA update 47.2.A.10.45!

 

Paolo Massetti
Learner
Message 6 of 6
557 Views
Message 6 of 6

Re: Panorama malfunction after Android 9 update

Not only the panorama also the photos come out very out of focus will there be any solution?