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MMS Images Blurry

Learner
Message 1 of 7
1,838 Views
Message 1 of 7

MMS Images Blurry

When receiving images through MMS (Android Messenger), images are extremely compressed and blurry to the point where I can not determine what the image is. 

 

I previously had the Google Pixel which also used Androi Messeneger and did not have this issue. 

 

I have tried finding and changing numerous settings, but am unable to find a solution. 

 

Any ideas?

6 REPLIES 6
Message 2 of 7
1,835 Views
Message 2 of 7

Re: MMS Images Blurry

@tensor I've had that issue with Android Messages app on two different phones. your best bet would be installing another SMS app (like Pulse SMS or Textra) as the photos compressed by them don't lose as much quality as when compressed by Android Messages. you can also contact Google using the "send email" button in Android Messages' Play Store listing and report that issue.

Veteran
Message 3 of 7
1,819 Views
Message 3 of 7

Re: MMS Images Blurry

That is why replacing sony's messaging app with Google stock bloat was soo bad move :/
sony's app was much better.  

Learner
Message 4 of 7
1,768 Views
Message 4 of 7

Re: MMS Images Blurry

It was the Google Messenger app. Replaced it with Textra and have had no issues. 

 

Really like Textra by the way. 

Highlighted
Adviser
Message 5 of 7
1,760 Views
Message 5 of 7

Re: MMS Images Blurry

Ok, so that Textra worked for you. For me it didn`t. I started a post here: https://talk.sonymobile.com/t5/Xperia-XZ1/Bad-mms-quality-when-recieving/m-p/1271800#M760

 

Right now I`ve been contacted by a techsupport in this forum that possibly can help me out. I`ll keep yoy posted!

 

Regards, Mats

 

Apprentice
Message 6 of 7
1,724 Views
Message 6 of 7

Re: MMS Images Blurry

The same problem here with xz1, images received by SMSapp are compressed to something like 2,5 kB!

I even tried to send something to myself, did not helped. Using textra did not solve the problem.

I am quite sure it's xz1 related Bug.

Changed from xz 3 days ago. 

Apprentice
Message 7 of 7
1,709 Views
Message 7 of 7

Re: MMS Images Blurry

Ps Just added one of the pictures received as mms, it's compressed to 4,8 kb! Very much unreadable.