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2018-02-07 04:04 PM
Any ideas my phone is 1 month old, i recently did the software update to my phone and ever since the headphone socket does not work, i have tried 2 sets of headphones and the headphones wotk fine in another phone
any ideas anyone
2018-02-13 03:04 AM
Hi @smilerian, welcome to the community. I am sorry to hear about this issue.
Do you have the same problem in safe mode?
2018-02-19 08:32 AM
Having thecsame problem more than 2weeks ago. Same problem in safe mode. Used bluetooth headphones working but somewhat bad line cannot hear a thing clearly.
Before it happened, i noticed that while im playing spotify, sometimes it change songs automatically, tried reinstall spotify but same thing.
2018-02-19 11:58 PM
@jaiiahr, welcome to the community, I am sorry to hear about this.
Did your issue begin after a software update too? You may wish to perform a software repair using Xperia Companion to reinstall the firmware.
2018-02-28 03:32 PM
Jumping in to say the same thing happened on my sony xperia. Installed a software update last week and my headphones stopped working. Booting into safe mode made no difference.
I have not yet tried doing a factory reset or using the repair tool.
2018-02-28 04:15 PM
The repair tool would not let me upgrade or reinstall the phone software.
Is there anyway I can downgrade to the previous version?