account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Gyro sensor?

One time poster
Message 1 of 2
Message 1 of 2

Gyro sensor?

Hey, I'm enjoying a lot my new Xperia XZ1 but it seems to be a problem with the media sense. It's supposed be compatible with the RA effect but the gyroscope if it has it, doesn't work, I tried it with pokemon Go and even with a compass app but it keeps running wrong or doesn't work at all. Is there anyone who can help me with this? 

One time poster
Message 2 of 2
Message 2 of 2

Re: Gyro sensor?

Hello there, 

I can't help with this, all I can say is I have the same issue. No tilt sensor/ compass function.  Diagnostics show gyro and accelerometer and that they work, but absolutely no compass/magnetomer sensor - which used to work before.   As a result any tilt detection seems to not work, any compass function is not working.  I'm not sure if this is hardware or software related.  Sony tech support indicated I should bring in to them for further diagnosis or repair, as it is failing the diagnostic.  Don't have any further feedback yet as I will have to hear what the service centre says.