account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Download from Amazon app store

Visitor
Message 1 of 4
687 Views
Message 1 of 4

Download from Amazon app store

Hi all,

I am trying to download an app from the Amazon App Store but it keeps saying to set unknown sources on. I’ve seen similar threads on this forum & have set the Amazon AppStore app to “Install unknown apps” to ‘Allowed’ but it still won’t install but keeps referring to set unknown sources. Please help!!!

3 REPLIES 3
Highlighted
Emperor
Message 2 of 4
677 Views
Message 2 of 4

Re: Download from Amazon app store

@Tim09 

 

 

Just to double check 

 

Settings > apps & notifications > advanced > special app access > install unknown apps > amazon > allow from this source 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
673 Views
Message 3 of 4

Re: Download from Amazon app store

Hi,

Thanks for the reply. Yes Amazon Appstore App is set as required to allow from this source and yet when I try to install the app it still just refers me to ensure unknown sources are set? Any other suggestions? I’ve tried restarting the phone but still no luck.

Emperor
Message 4 of 4
670 Views
Message 4 of 4

Re: Download from Amazon app store

@Tim09 

 

you might have to send a report to the app devs




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)