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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Bottom speaker has sizzling sound.

SOLVED
Apprentice
Message 3 of 12
3,451 Views
Message 3 of 12

Bottom speaker has sizzling sound.

When I started to use my xz1 for the first time, I noticed disturbing sizzle sound from bottom speaker.Sizzling sound was especially coming from sounds like piano. I also checked it in service test (*#*#7378423#*#*). It was clearly heard. Then I sent my phone to service immediately. They accepted the problem and changed my phone with new one. But, unfortuanetly, the new phone has same problem, even sizzle more than the first time. Is it may be a chronic issue for xz1 ? My phones' REV no is 5.

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice
Message 8 of 12
4,047 Views
Message 8 of 12

Re: Bottom speaker has sizzling sound.

I checked 5 xz1 for this issue in tekno stores. All phones have same problem. Actually, sizzling sound not happening all sound frequencies. It is happening on sounds like piano. So this issue looks like a chronic problem. I think it can solve by a sound optimization update. 

11 REPLIES 11
Learner
Message 1 of 12
3,496 Views
Message 1 of 12

Lower speaker has trembling noise

Lower speaker makes trembling noise during some frequency playing (piano music). Very good observed with standard ringtone "Breeze" or similar. No water, drops etc. 3 weeks usage. 

Apprentice
Message 2 of 12
3,464 Views
Message 2 of 12

Re: Lower speaker has trembling noise

I have same problem. Have you ever found a solution for this problem ? I sent my phone to service for it. They changed my phone with new one. But unfortuanetly, new phone has same problem. Is may be  a chronic issue for xz1 ? My phones' REV no is 5.

Pioneer
Message 4 of 12
3,461 Views
Message 4 of 12

Re: Lower speaker has trembling noise

@Eomel, @PaulBoimer;

 

Try the speaker individual test in service (*#*#7378423#*#*).

Try it also in safe mode. 

Apprentice
Message 5 of 12
3,457 Views
Message 5 of 12

Re: Lower speaker has trembling noise

I have already try it. I heard sizzle in service test clearly.

Learner
Message 6 of 12
3,443 Views
Message 6 of 12

Re: Lower speaker has trembling noise

Hello! I am waiting the phone from service today. Do not know even what they did...replaced speaker, replaced phone or nothing))))

Apprentice
Message 7 of 12
3,430 Views
Message 7 of 12

Re: Lower speaker has trembling noise

When get your phone, could you share results? 

Apprentice
Message 8 of 12
4,048 Views
Message 8 of 12

Re: Bottom speaker has sizzling sound.

I checked 5 xz1 for this issue in tekno stores. All phones have same problem. Actually, sizzling sound not happening all sound frequencies. It is happening on sounds like piano. So this issue looks like a chronic problem. I think it can solve by a sound optimization update. 

One time poster
Message 9 of 12
3,315 Views
Message 9 of 12

Re: Bottom speaker has sizzling sound.

I have the same problem. I returned my phone because of this phone and get a new one but this one has the problem too. I also checked a phone in a store and it also has the same problem. Please fix this Sony.

Highlighted
Apprentice
Message 10 of 12
2,723 Views
Message 10 of 12

Re: Bottom speaker has sizzling sound.

I noticed this problem today with my xz1 .. The speaker up make a. Bad noise with service test... Any solution....