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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Bluetooth Connectivity in my Car doesnt stay on or wont connect

Apprentice
Message 1 of 7
1,028 Views
Message 1 of 7

Bluetooth Connectivity in my Car doesnt stay on or wont connect

I have just bought a xz1. For the first week or so it connected to my car (2016 Volvo V40) with no issues at all for both media & phone. For the last 2 days it either doesnt recognise the phone, takes forever to connect, needs to repair or states 'connection unsuccessful'.

 

Is there a patch or a known problem here? I can understand why one day all is well the next is isnt.

 

Help!! I spend too long in my car for this no to work!

6 REPLIES 6
Inhabitant
Message 2 of 7
1,023 Views
Message 2 of 7

Re: Bluetooth Connectivity in my Car doesnt stay on or wont connect

Oreo unfortunately has known issues with Bluetooth, at least Pixel and Nexus users reported them back in the beta and despite the October security update which had some fixes included this still persists. 

 

What you can do:

 

-Deactivate Bluetooth and reactivate it again

-Turn off the Bluetooth device and turn it on again

- Restart the phone normally or in safe mode to troubleshoot

- Set Bluetooth AVRCP to 1.4 or 1.5 in the dev settings (This one helps the most people)

 

If all else does not help: Wait for a patch Slightly frowning Face Slightly smiling Face

Apprentice
Message 3 of 7
1,017 Views
Message 3 of 7

Re: Bluetooth Connectivity in my Car doesnt stay on or wont connect

Thanks Hagren, I'll try this when I go out to my car later & let you know the outcome.

 

Many thanks,

Apprentice
Message 4 of 7
1,007 Views
Message 4 of 7

Re: Bluetooth Connectivity in my Car doesnt stay on or wont connect

Hi there, please can you tell me how to set the Bluetooth AVRCP?

 
Inhabitant
Message 5 of 7
993 Views
Message 5 of 7

Re: Bluetooth Connectivity in my Car doesnt stay on or wont connect

Hello!

 

You go to Settings-->system-->about the phone-->tap on build number around 6 times. 

 

Then you go back, click on 'developer settings', and at 'networks' there's the setting Slightly smiling Face

Apprentice
Message 6 of 7
989 Views
Message 6 of 7

Re: Bluetooth Connectivity in my Car doesnt stay on or wont connect

Hi Hagren & thank you once again!

 

Ive reset it to 1.4 (default) & I will see if that works when Im in the car.

 

Really appreciate your help, thank you!

Inhabitant
Message 7 of 7
980 Views
Message 7 of 7

Re: Bluetooth Connectivity in my Car doesnt stay on or wont connect

You're welcome!