account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

App issues-iplayer radio

One time poster
Message 1 of 2
480 Views
Message 1 of 2

App issues-iplayer radio

Having issues with a couple of Apps since using Oreo. iplayer radio will not allow a downloaded programme to be played a second time as it will crash on second attempt. Also my banking app, set up with fingerprint recognition will only work not using this log in method. If logging in by fingerprint it says "we are experiencing a problem..."

 

Any ideas? Is it the app provider that need to resolve these problems? 

1 REPLY 1
Emperor
Message 2 of 2
463 Views
Message 2 of 2

Re: App issues-iplayer radio

@Bgp1984

 

It seems that you are experiencing issues with third party apps, you will have to escalate this with the app developers as it's up to them to address this bugs/issues. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)