account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Alarm is shown,although no alarm is set

One time poster
Message 1 of 1
Message 1 of 1

Alarm is shown,although no alarm is set

Dear all, 

Since two days a Alarm is shown on my mobile  while there is no alarm entered in the alarm settings. This happened a while ago  I was told by Sony Mobile to reset my mobile. Afterwards it was gone, now it is back again. I do not want to reset it again. Is there a known root cause ? Can anyone help me out  Screenshot_20190328-181928.png