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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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XZ1 Compact constantly uploading

Rookie
Message 1 of 3
785 Views
Message 1 of 3

XZ1 Compact constantly uploading

Hello,

 

I have WiFi troubles with my XZ1 Compact since few weeks.

 

After very long investigation with my FAI, it seems that my global upload overtrow my global download wich should be the case.

 

After having disconnect every device, it appears that my XZ1 Compact is constantly uploading but I don't know what.

 

I've already shut down Google Photos,... and anything else but still.

 

More, when the WiFi is activated, it complety disturbed the others device connected on WiFi (poor debits) and until now, I thaught it was a global WiFi problem but no.

 

Have anyone have meet that kind of problem ?

 

Could it be a default on the motherboard card ?

 

The phone is still on guarentee but I'm not sure to send it, last time, they broke my IP certification from my Z3 Compact...

2 REPLIES 2
Emperor
Message 2 of 3
781 Views
Message 2 of 3

Re: XZ1 Compact constantly uploading

@TeddD88 

 

Try this 

 

settings > Network & internet > Data usage > WiFi data usage > that should help you figure out what's going on




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Rookie
Message 3 of 3
767 Views
Message 3 of 3

Re: XZ1 Compact constantly uploading

Thanks but already tried. This only give you what's down and not up.

 

I install some apps to measure but nothing.

 

It seems to be loss data.