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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

XZ1 Compact alarm not ringing

Message 11 of 13
Message 11 of 13

Re: XZ1 Compact alarm not ringing

yes, I do have the first one of xperia actions activated. I'm not sure how it reads in English... should be something like "before sleeping". And alarm is working for me.

Sony Xperia Support
Message 12 of 13
Message 12 of 13

Re: XZ1 Compact alarm not ringing

Hello everyone!

You might experience that your recurring alarm sometimes does not ring. This is a known behaviour that will be corrected in a later software release.

Note! Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.

Until the new software is available, try one the following workarounds:


  • Disable your recurring alarm and enable it again every time you want to set the alarm, for instance, every night
  • Set a couple of alarms with some minutes in between, for instance, 7:00 AM and 7:05 AM.

Affected software:  47.1.A.12.34 or earlier on Android 8


Official Sony Xperia Support Staff

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One time poster
Message 13 of 13
Message 13 of 13

Re: XZ1 Compact alarm not ringing

Problem is NOT SOLVED. Just lost a very important meeting because of it. I am so angry I wanted to smash the stupid phone. I will get an alarm clock. you very much Sony.