account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Sound jittery on low volume

Learner
Message 1 of 5
1,530 Views
Message 1 of 5

Sound jittery on low volume

I often listen to ambient music on low volume but I can't on this phone. The sound jumps up and down all the time. It's like there's a gate trying to lower the volume below a certain level, built in somehow. It doesn't matter if I listen to Spotify or any other music player. I have tried changing all sound settings on the phone.

Try this: Play https://youtu.be/DGn412xeR_o

Lower the volume to zero.

Raise the volume 4 and 5 steps. If you don't hear it right away, switch between volume step 4 and 5. You will hear it eventually. It's the same with all music  it's just very prominent on this track. I'd be happy if this was fixed. 

4 REPLIES 4
Commissioner
Message 2 of 5
1,514 Views
Message 2 of 5

Re: Sound jittery on low volume

I haven't noticed any compression of playback levels in any of the audio that I've listened to, including the sample

you linked. Are you sure that all of the audio modifications in the audio and accessory settings are disabled? There are a number of nested settings there that could conceivably escape your notice.

Learner
Message 3 of 5
1,509 Views
Message 3 of 5

Re: Sound jittery on low volume

Thanx for the reply. 

 

These are my sound settings. The problem is there both when things are turned on and off. 

Are there more settings elsewhere? 

 

Sound level 6 (step 6 from quiet) is ok. From there and up all sound is clear. The jumping up and down in level occurs at step 5, when listening through the phones speakers. Not sure if it occurs with headphones. 

 

Screenshot_20180219-153742.png

Commissioner
Message 4 of 5
1,497 Views
Message 4 of 5

Re: Sound jittery on low volume

"Ljudeffekter" also off?

Highlighted
Learner
Message 5 of 5
1,490 Views
Message 5 of 5

Re: Sound jittery on low volume

Yup 

 

Screenshot_20180219-232658.png