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2017-10-13 09:56 PM - edited 2017-10-13 10:01 PM
Today I had to update the Android software on my 10-days old (new ) telephone. Since the update the Smart Lock option doesn't work anymore. When I tried to figure out what was wrong I discovered that the Smart Lock screen is empty. The options I saw before are gone. So I cannot set Smart Lock anymore. Am I the only one with this problem? Does any of you know how I can fix this?
2017-10-17 02:27 PM - last edited on 2017-10-18 10:24 AM by alexdon
Same here! Which is lame, because now the screen off 'ok google' detection becomes less useful (it won't do a lot of things because the device stays locked).
How about we get updates that *fix* things instead of just introducing more bugs?
2017-10-18 07:24 AM
I'm on a holiday now. I don't know what I did, but I see the options again in the Smart Lock screen. Maybe bacause I switched my telephone off and on several times the last few days?
2017-10-18 09:44 AM
Profyler1 posted this solution in XZ1 thread:
Its a android 8 bug
Disable trusted agents on security settings.
Enable security settings. Thats it.
2017-10-20 11:02 PM
thank you for the solution, it worked for me, i did have the problem after i updated my xz1 and i factory reset it and it was a waste of a whole day but worked for a min then i got that blank screen again. but i wanted to thank you so much for resolving this to us in a simple way.
2017-10-26 09:36 AM
Somehow I keep running in to this issue even after fixing it with the 'security agents' setting.
Has anyone been able to fix it in a way that persists? Right now I can't rely on being able to use my phone using my voice - as it might be locked again because of this bug.