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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Send mms without activating data traffic

Adept
Message 11 of 15
154 Views
Message 11 of 15

Re: Send mms without activating data traffic

Recently, I change carrier.
With the previous one, I needed to turn on mobile data to receive MMS.
Currently, I don't need it.
Sony Xperia Support
Message 12 of 15
146 Views
Message 12 of 15

Re: Send mms without activating data traffic

Hi @xperia_pro!

You might experience that you cannot send or receive MMS (Multimedia Messaging Service) on your Xperia device running on Android 8.0 (Oreo), without enabling mobile data. This is by design. However, some network operators allow sending MMS without enabling mobile data.

So there is a change in Android Oreo (same rule applies to Android Pie as well) compared to previous Android versions, but some operators still allow you to send MMS without enabling mobile data, as @rhayy wrote.

You can also check with the operator that your mother is using and see if there is anything they can change on their side.

I hope that answers your question!

@rhayy, thank you for this information! Slightly smiling Face

Have a great day!


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

Apprentice
Message 13 of 15
138 Views
Message 13 of 15

Re: Send mms without activating data traffic

OK, thanks for checking. I just updated the XZ1c to Android 9. I'll guess it's "by design" in this version too, because MMS does not work with mobile data OFF (same SIM card that works in a Z3c/Android 6).

 

(A note: Going from Android 8 to 9, it also lost the "Smart Call handling" , i.e. answering by rising phone to ear, unless it is hidden somewhere because I can't find that setting.)

Pioneer
Message 14 of 15
136 Views
Message 14 of 15

Re: Send mms without activating data traffic

Hi @xperia_pro ;

 

For the Smart Call Handling try going to Phone app>top right 3 dots menu>Settings>Calls or Call Accounts (if Dual SIM)>Select SIM (if Dual SIM)>Smart Call Handling (it should be the first option).

Sony Xperia Support
Message 15 of 15
116 Views
Message 15 of 15

Re: Send mms without activating data traffic

Hi again @xperia_pro!

Yeah, it's the same in Android Pie and regarding the Smart call handling feature, you can find this if you open up the Phone application > tap the three dots in the top right corner > Settings > Calls > "Smart call handling", as @NunoSEN2 mentioned.

In Android 8 and Android 9, the call settings are no longer available directly in the Settings menu of the device, so you need to open them through the phone application.

I hope that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.