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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!

One time poster
Message 161 of 181
742 Views
Message 161 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!

Hi, following the recent software update, my volume button alters the media volume rather than the ringtone volume by default. Any way of changing it back to ringtone volume please? 

Inhabitant
Message 162 of 181
705 Views
Message 162 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!


@ElisaK wrote:

 

EDIT: Oh, another question. Is there any way to see the battery temperature in this phone - you know, like an inbuilt feature? I downloaded a free app for it, but it was a huge battery hog (lost 25% of battery in four hours without even touching the phone) - I had to uninstall it since it was awful. My phone sometimes gets pretty hot and I'd love to see its temperature when it does.


Go to Settings, scroll down to bottom, select "Support", click on "Battery", you'll see the charge level and the temperature too.

 

About updates: avoid 47.2.A.6.30, that version broke my NFC completely, since I installed Android Pie I can't use NFC. Sony technical support asked me to send back the phone to them for repair (however it's clearly a software issue, NFC was just working absolutely fine with Oreo; it's Sony's Android Pie update that rendered the NFC feature void).

One time poster
Message 163 of 181
668 Views
Message 163 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!

I'm trying to set up the Sony Music app to play music stored on Google Drive. I'm logged in to Drive, but I get the message "No music in folder". Does anyone know of a way to manually point the app to the folders where the music is stored? Alternatively, can anyone recommend an Android music player that works well with Google Drive?

Visitor
Message 164 of 181
657 Views
Message 164 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!


@Andy222 wrote:

Hi, following the recent software update, my volume button alters the media volume rather than the ringtone volume by default. Any way of changing it back to ringtone volume please? 


I'm sorry but this is actually the new way of implementing volume controls in Android Pie. IMO this is absolutely silly but there's no way to do otherwise without rooting the device or buying some app to remap the buttons...

One time poster
Message 165 of 181
622 Views
Message 165 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!

Hi there

Help please, I can't seem to find a way to move any apps to the micro  SD card, no option given to format the card a different way either

Visitor
Message 166 of 181
502 Views
Message 166 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!

Hello,

Did you find some way to save RAW photos?

Also I have been sad when I saw 1 second max of the shutter time.

Highlighted
One time poster
Message 167 of 181
352 Views
Message 167 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!

The latest update changed the way you set sound choices in a very poor way.   The previous way was so easy and intuitive.  . Now, when I am on the train for example, and I try to turn down alarm volume, my phone sounds the alarm noise!   What were you thinking! This was a big step backward.   Any way to revert to the old sound settings? 

One time poster
Message 168 of 181
145 Views
Message 168 of 181

Re: Quick questions, quick replies; ask anything about the Xperia XZ1 Compact!

After Last update IS not working GPS!

 

One time poster
Message 169 of 181
120 Views
Message 169 of 181

Dual sim help

I ordered my xz1 compact when ordered asked for dual sim model. I think i have been sent single sim model. How do you know the difference between the two visually or in software.  Are they the same but with a diffrent hybrid SIM tray/trays i have tried to insert dual sim like shown in sony dual sim youtube video and it does not fit into the micro sd tray even sideways it was a regular sim with tear outs for the smaller size which was too large then another tearout so the sim now smaller a third time this time too small. It doest say sim this way only mark on tray is micro sd yet i ordered dual sim and doesnt fit the way video support shows, the box and nothing indicates dual sim. The network company are emailing me back in response to me raising it to them id like to be sure im correct as it may be my error. Can you get diffrent trays for this model and when dual sim inserted it then says dual sim with the hybrid tray which mine may not have G8441 in settings i believe the model. Id really appreciate any help advice or guidance 

Pioneer
Message 170 of 181
117 Views
Message 170 of 181

Re: Dual sim help

Hi @Sonycompactlover;

 

The XZ1 Compact does not have a Dual SIM version, you only have available the G8441 wich is a normal (single SIM) version.

If you really want a Dual SIM phone you can try the XZ1 Dual SIM (G8342) but isn't a "compact" version.