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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

How to check which country my phone is from?

Commissioner
Message 1 of 4
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Message 1 of 4

How to check which country my phone is from?

How to know?

3 REPLIES 3
Moderator
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Message 2 of 4

Re: How to check which country my phone is from?

@aier

You can know by a specific characteristic of the software called "customization version". Go to Settings -> System -> About phone -> Diagnostics -> Facts -> find the customization and reply it to me and I'll check for you.

 

Bear in mind that if the software was altered by flashing a custom or a different firmware, it may give a different country/region.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Commissioner
Message 3 of 4
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Message 3 of 4

Re: How to check which country my phone is from?

hey before all, thanks for that.

my customization number is 1310-6797 R11B

 

google: HK?

Message 4 of 4
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Message 4 of 4

Re: How to check which country my phone is from?

I also needed to check the phone before buying it. I found a page where you can check which country it comes from. Here https://www.imei.info/news/free-sony-firmware-simlock-country-checker/ you will find a detailed description of how to do it.