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Help. Front camera picture is curved

Commissioner
Message 11 of 27
1,086 Views
Message 11 of 27

Re: Help. Front camera picture is curved

This issue is outrageous. And i bought the phone off ebay because they dont sell it here.

Moderator
Message 12 of 27
983 Views
Message 12 of 27

Re: Help. Front camera picture is curved


@Lukas333 wrote:

Do not be fooled! Sony employees say it's normal, it's a lie.


Where did any Sony employee say this?

 



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Inhabitant
Message 13 of 27
977 Views
Message 13 of 27

Re: Help. Front camera picture is curved

http://www.xperiablog.net/2017/06/21/sony-xperia-xz-premium-and-xzs-camera-distortion-issue-problem/

 

“Sony Mobile Communications has received a small number of comments from consumers that they have experienced distortion in some images taken with their Xperia XZs and Xperia XZ Premium devices. We would like to assure our customers that with our new Motion Eye Camera we are delivering the best possible balance of image quality and advanced features. The comments experienced are familiar for a wide-angle field of view lens and accepted within the industry and we believe we are still providing the highest possible image quality whilst capturing more of the scene in the photo with its wide field of view.”

Moderator
Message 14 of 27
973 Views
Message 14 of 27

Re: Help. Front camera picture is curved

@Lukas333

This statement was about back camera with motion eye, and the issue you're commenting on is about the front camera. So it doesn't apply to it.

 

Another thing: this statement was an early one, and there is a more recent statement by the official Sony Mobile twitter account that we're getting camera improvements soon with Oreo update.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Inhabitant
Message 15 of 27
960 Views
Message 15 of 27

Re: Help. Front camera picture is curved

Sony, what is this!?

 

DSC_0002.JPGWithout Zoom, taken in automatic-mode.

Taken with the back-cam.

Talent
Message 16 of 27
951 Views
Message 16 of 27

Re: Help. Front camera picture is curved


@Quester wrote:

@Lukas333

This statement was about back camera with motion eye, and the issue you're commenting on is about the front camera. So it doesn't apply to it.

 

Another thing: this statement was an early one, and there is a more recent statement by the official Sony Mobile twitter account that we're getting camera improvements soon with Oreo update.


XZ1 and XZ1C are already on Oreo and there is no improvement. 

Just saying.. 

Moderator
Message 17 of 27
929 Views
Message 17 of 27

Re: Help. Front camera picture is curved

@Profyler1

Be optimistic Slightly smiling Face



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Talent
Message 18 of 27
908 Views
Message 18 of 27

Re: Help. Front camera picture is curved


@TheRealEasy wrote:

Sony, what is this!?

 

DSC_0002.JPGWithout Zoom, taken in automatic-mode.

Taken with the back-cam.


Thats just ridiculous.... 

Thats Sony...

Moderator
Message 19 of 27
902 Views
Message 19 of 27

Re: Help. Front camera picture is curved


@Profyler1 wrote:

@Quester wrote:

@Lukas333

This statement was about back camera with motion eye, and the issue you're commenting on is about the front camera. So it doesn't apply to it.

 

Another thing: this statement was an early one, and there is a more recent statement by the official Sony Mobile twitter account that we're getting camera improvements soon with Oreo update.


XZ1 and XZ1C are already on Oreo and there is no improvement. 

Just saying.. 


Doesn't mean that the devices won't receive updates along with xzp.

Just saying...



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Inhabitant
Message 20 of 27
878 Views
Message 20 of 27

Re: Help. Front camera picture is curved

And an other one from the front cam.

Nothing to say. Angry Face

 

DSC_0005.JPG