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2018-08-22 06:54 PM
Since yesterday I noted my Sony Xperia Z3 compact doesn't wake up on incoming calls. Meaning I can't see whose calling or answer the call.
On outgoing calls the screen goes black as soon as dialing and doesn't allow me to end calls.
I have tried factory resetting. No luck. Phone is running on Oreo 8.
2018-08-23 01:29 AM
your phone can't be on oreo unless you have a custom ROM, the Xperia Z3 Compact last update was 6.0 Marshmallow
Does your phone have a protective case, film and/or glass that might be covering the proximity sensor?
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2018-08-23 08:24 PM
Turns out I don't know my phone model. XZ1 compact.
I've had the screen protector on for 6 months and never a problem.
At least the reset got rid of clutter 😁
My proximity sensor is not covered by anything. It passes corresponding test well...
Is there any way to disable the proximity sensor without rooting device?