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After update to Android 9 mobile transfer is not working correctly

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Learner
Message 1 of 12
1,690 Views
Message 1 of 12

After update to Android 9 mobile transfer is not working correctly

Yesterday I updated my XZ1 Compact to Android 9. Today I noticed that while using mobile transfer I can only use Facebook or Instagram (both in app and browser). Other apps and websites do not work. I installed new Internet settings from Orange Poland, but it did not help. Ane ideas how to solve this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
Learner
Message 9 of 12
1,364 Views
Message 9 of 12

Re: After update to Android 9 mobile transfer is not working correctly

In my situation it occured that settings from Orange were wrong. Instead of having username internet I've got internetipv6. I've changed it and now everything works fine.

 

My settings now:

 

NAME: Orange Internet
APN: internet
Username: internet
Password: internet
Authentication type: PAP
APN type: default,sup
APN protocol IPv4/IPv6

11 REPLIES 11
One time poster
Message 2 of 12
1,652 Views
Message 2 of 12

Re: After update to Android 9 mobile transfer is not working correctly

Cześć.

 

U nie to samo !!! Poradziłeś sobie z tym, czy nadal masz problem? Jeśli wiesz, jak się pozbyć tego problemu, to proszę podziel się instrukcją, która pomoże tą niedogodność zniwelować.

Z góry dziękuję.

Domino.

 

Hey.
U not the same !!! Have you dealt with it, do you still have a problem? If you know how to get rid of this problem, please share the instructions that will help this inconvenience.

Thank you in advance.
Domino.

One time poster
Message 3 of 12
1,645 Views
Message 3 of 12

Re: After update to Android 9 mobile transfer is not working correctly

Witam u mnie jest ten sam problem jeżeli ktoś wie jak to naprawić proszę o info

 

Hello to me is the same problem if anyone knows how to fix it please info

 

-GT

Visitor
Message 4 of 12
1,617 Views
Message 4 of 12

Re: After update to Android 9 mobile transfer is not working correctly

Unfortunately i dont have a solution  am only posting to declare that i have the same issue. Can call people, text messages ok, WiFi great. Mobile data is dead since the update last night. I don't really want to repair the software using the companion software. 

One time poster
Message 5 of 12
1,546 Views
Message 5 of 12

Re: After update to Android 9 mobile transfer is not working correctly

Hi, I have the exact same problem. It's really annoying, also since we still have no solution Slightly frowning Face

One time poster
Message 6 of 12
1,543 Views
Message 6 of 12

Re: After update to Android 9 mobile transfer is not working correctly

Hi,

 

I managed to workaround the problem. I'm not sure if this is a problem of operator configuration for mobile data or Android 9. I created new APN configuration manually, so you need to find apn configuration of your operator. In my case it is NJU (Orange). I have still problems with MMS but I don't this feature.

 

Mejsik

VV8
One time poster
Message 7 of 12
1,520 Views
Message 7 of 12

Re: After update to Android 9 mobile transfer is not working correctly

Hi,

 

I found solution for this. This is because Orange set's automatically connection type to IPv6. It should be IPv4. Below solution (in polish), just make a new connection in Cellural Networks tab:

 

Nazwa: (dowolna) 
APN: internet 
proxy: nie ustawiono 
port: nie ustawiono 
Nazwa użytkownika: nie ustawiono 
Hasło: nie ustawiono 
MMSC: nie ustawiono 
MMS Proxy: nie ustawiono 
Port MMS: nie ustawiono 
MCC: 260 
MNC: 03 
Typ uwierzytelniania: PAP 
Typ APN: default,supl 
Protokół APN: IPv4 
Protokół roamingu APN: IPv4

 

Cheers!

Visitor
Message 8 of 12
1,502 Views
Message 8 of 12

Re: After update to Android 9 mobile transfer is not working correctly

Good call, VV8!

 

This resolved the problem for me.

1) google apn settings for your phone (at least brand), carrier, country

2) input the apn settings 

3) important: restart phone

4) there was much rejoicing

 

good luck everyone.

Learner
Message 9 of 12
1,365 Views
Message 9 of 12

Re: After update to Android 9 mobile transfer is not working correctly

In my situation it occured that settings from Orange were wrong. Instead of having username internet I've got internetipv6. I've changed it and now everything works fine.

 

My settings now:

 

NAME: Orange Internet
APN: internet
Username: internet
Password: internet
Authentication type: PAP
APN type: default,sup
APN protocol IPv4/IPv6

Visitor
Message 10 of 12
1,277 Views
Message 10 of 12

Problem with mobile data connection - some apps can't connect to Internet

I also have a problem with mobile data connection on Xperia ZX1 Compact (G8441) after recent update to Android 9.

 

Some applications can connect to the internet:

- Google maps

- Messanger

- Facebook

- Whats up

 

While some other apps cannot connect:

- Chrome

- Business Insider

- Endomondo

- Accuweather

- Spotify

- and many more local apps

All apps work fine when connected to WIFI.

  

Any advice?