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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

whatsapp messages notifications

One time poster
Message 1 of 5
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Message 1 of 5

whatsapp messages notifications


Hi,
I already disabled the battery optimization for whatsapp but still have the problem that I do not receive messages when I've been idle for a while. I only get the messages when I open whatsapp as if the battery saving mode is turned on.
Regards
4 REPLIES 4
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Adept
Message 2 of 5
899 Views
Message 2 of 5

Re: whatsapp messages notifications

It's not only whatsapp...all Notifications have this problem on the dual sim version and sony just doesn't care. We already bought the phone and paid and this kind of problems is very hard to show to the people who work at support centers so why should they bother. This is the way sony deals with their customers.
I've had this problem with notifications since day one and no one here was able to help me and the problem is just ignored. Same as the Bluetooth connection failure problem.
Sony Xperia Support
Message 3 of 5
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Message 3 of 5

Re: whatsapp messages notifications

Hi @Manal1406Lulah, welcome to the community. I am sorry to hear about this.

 

Does this only happen for Whatsapp? Do you experience this on any other application that you have disabled optimisation on?


Official Sony Xperia Support Staff


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One time poster
Message 4 of 5
825 Views
Message 4 of 5

Re: whatsapp messages notifications

Hi, I have a similar problem with LED notification. When I receive a Whatsapp message (1 to 1 message), the notification LED blinks with the correct color. However, when I receive a Whatsapp group chat message, there is no LED notification. The Stamina mode on my phone is turned off.

Could you help me understand why the LED does not light up after I received group chat messages? Thanks.

Rookie
Message 5 of 5
811 Views
Message 5 of 5

Re: whatsapp messages notifications

I used to have issues with notifications but its app specific. And related to the ringtone setting of the app. search this way.