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2017-02-07 07:08 AM - last edited on 2017-02-07 08:24 AM by Christofer
2017-02-07 07:08 AM - last edited on 2017-02-07 08:24 AM by Christofer
hi there
i just bought the sony xz a week ago. and i have below issues.
1. Date and time error: after restart my phone, i would received whatsapp error message about my phone's setting is out of range. altho i am using auto time by network provider, it still reset as 1970...8 ish pm. and takes a few mins to back to normal date and time.
2. wifi connected but no internet access warning message: infact the wifi has no issue....still can connecting to internet. however every time connected to wifi..still have that message "connected, no internet access" from wifi connection menu.
3.unstable mobile data: it will be drop out....and i have to switch off and on again from data setting.
4. the battery is gone faster than normal (samsung) phone. half day used 40%. i just leave the phone on my desk with wifin data connected
could you please help or any user having the same issue?
thanks
2017-02-07 08:14 AM
2017-02-07 12:52 PM
2017-02-07 12:52 PM
2017-02-08 01:23 AM
2017-02-08 01:23 AM
Hi @laikei,
Welcome to the community. I am sorry to hear about this issue.
For the wifi issue, is this happening on all connections that you try? Could you please try in safe mode.
Official Sony Xperia Support Staff
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2017-02-08 02:02 PM
2017-02-08 02:02 PM
2017-02-09 12:35 AM
2017-02-09 12:35 AM
Click on the link >>> safe mode
Official Sony Xperia Support Staff
If you're new to our forums, make sure that you've read our Discussion guidelines.
To get in touch with your local support team, please visit our contact page.
2017-02-15 12:01 AM
2017-02-15 12:01 AM
Hi @laikei,
Since this was marked as a solution, did you find it worked in safemode? When you restarted to get it out of safemode, was it still working?
Official Sony Xperia Support Staff
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To get in touch with your local support team, please visit our contact page.
2017-02-15 02:37 AM
2017-02-15 02:37 AM
2017-02-15 03:53 AM
2017-02-15 03:53 AM
Hi @anshu18,
Do you experience this when connected to other wifi networks too?
Official Sony Xperia Support Staff
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To get in touch with your local support team, please visit our contact page.