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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

half screen turns black

Apprentice
Message 1 of 8
1,999 Views
Message 1 of 8

half screen turns black

Have screen turns black

There is no pattern sometimes my screen turns in black.Any idea??WhatsApp Image 2018-02-09 at 14.12.35.jpeg

7 REPLIES 7
Sage
Message 2 of 8
1,994 Views
Message 2 of 8

Re: half screen turns black

Did your phone fall? A fall onto a hard surface might damage the display of other internal componentsc even when they are not visibly broken

Apprentice
Message 3 of 8
1,984 Views
Message 3 of 8

Re: half screen turns black

no its not ..  thanks for the response

Highlighted
Commissioner
Message 4 of 8
1,978 Views
Message 4 of 8

Re: half screen turns black

@cans1 can u try some third-party launchers and let us know the result! Seems its a bug since status bar icons r fine!! And i would like to suggest u to upgrade ur Xperia home  Upside-down Face 

Emperor
Message 5 of 8
1,972 Views
Message 5 of 8

Re: half screen turns black

@cans1

 

When that happen test the device

 

settings > about phone > diagnostics > test 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 6 of 8
1,970 Views
Message 6 of 8

Re: half screen turns black

ok I will next time..thank you 

Commissioner
Message 7 of 8
1,953 Views
Message 7 of 8

Re: half screen turns black

You are referring to the wallpaper cutting issue in Xperia Home. Are you using the stable version of Xperia Home? Cos this is a known issue in the beta version of it, not sure with the stable one. Changing or reapplying the wallpaper is the work around for now. You don't need to worry about this. This happens to me as well.

Sent from my Sony Xperia™ XZ (F8332)
One time poster
Message 8 of 8
1,291 Views
Message 8 of 8

Re: half screen turns black

Screenshot_20181011-004522.png

 

LOL  Mine goes diagonal in different places randomly all of the time. It does sit properly now and again. I don't have a clue why it does it. Like a screensaver type thing. But I never set it like that