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Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening the camera! ??

Adviser
Message 1 of 61
14,432 Views
Message 1 of 61

Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening the camera! ??

The only reason I bought one more SONY phone was because you have an SD820 SOC now and are using a heat dissipating metal back on the phone, instead of an insulator like glass, as on the Z phones.

 

Seriously, when I just unpacked it, the very last problem I expected to have was yet another heat issue that rears its ugly head faster than on my pathetic Z2 and Z3 phones, which died a horrible heat death in less than 6 months.

 

How could your engineers not have learned anything from abysmal past failures?  You want to show that not only Samsung knows how to commit suicide in the phone market?

 

 

Does anybody at Sony know how to calculate Thermal Envelope?

 

Better tell me fast that there is an easy fix for this, cause I'm still in the 14 day period where I can just send it back and wash my hands of Sony - probably for good this time - and it takes a lot to turn away a 20 year loyal customer who likes your features and has stuck it out with early death phones with zero accommodation from Sony while traveling.

 

 

Its disappointing because I specifically wanted a SONY phone, but you're making it impossible :p

 

What is it with headset makers sabotaging themselves these days?

60 REPLIES 60
92
Talent
Message 2 of 61
14,408 Views
Message 2 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

Compared to my Z5 my XZ Is a lot cooler even when playing pokemon go it gets slightly warm and thats it. If it's a new device and your using for first time it will get hot as it's setting things up in background
Enthusiast
Message 3 of 61
14,405 Views
Message 3 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

Same here, at worst my XZ gets warm but never hot.
Adviser
Message 4 of 61
14,392 Views
Message 4 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

No the heat is so normal i have s7 edge and its heat more than xz,,,
Adviser
Message 5 of 61
14,337 Views
Message 5 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

Ny xz also gets hit, after about 2 min of video recording in full HD and 60 fps, and I got my device when it was released. If the problem persists after nougat update, I'm turning it in to the repair Centre.
Adviser
Message 6 of 61
14,335 Views
Message 6 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

My XZ also gets hot"
Inhabitant
Message 7 of 61
14,238 Views
Message 7 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

Mine too has a lot of heat issues, especially when using the camera. I'm sending this one back and see if I have better luck with the next one. My phone works just fine if I only want to make calls and send text messages, but for that I can use any cheaper phone
One time poster
Message 8 of 61
14,138 Views
Message 8 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

Same as mine. Maybe some one in Sony can help how to reduce heat, what should disable to reduce heat. Issues.
Inhabitant
Message 9 of 61
13,989 Views
Message 9 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th

Williamfalcon, just to let you know i had to exchange mine because mine had a hardware issue that caused overheating. On the replacement unit they gave me i have no overheating problems. 

Commissioner
Message 10 of 61
13,979 Views
Message 10 of 61

Re: Xperia XZ "heat rising, deactivating functions" pops up within 2 minutes of opening th


@n13L5 wrote:
...

 


In your "extensive" post you somewhow forgot to say anything about the issue you are experencing, besides the vague description in the post title. So what happened?

 

Just opening the camera app makes your phone overheat in 2 minutes? Taking still pictures makes your phone overheat in 2 minutes? Recording video makes your phone overheat in 2 minutes? Or something else makes your phone overheat in 2 minutes?

 

What is it?