Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2016-10-20 07:35 PM
The only reason I bought one more SONY phone was because you have an SD820 SOC now and are using a heat dissipating metal back on the phone, instead of an insulator like glass, as on the Z phones.
Seriously, when I just unpacked it, the very last problem I expected to have was yet another heat issue that rears its ugly head faster than on my pathetic Z2 and Z3 phones, which died a horrible heat death in less than 6 months.
How could your engineers not have learned anything from abysmal past failures? You want to show that not only Samsung knows how to commit suicide in the phone market?
Does anybody at Sony know how to calculate Thermal Envelope?
Better tell me fast that there is an easy fix for this, cause I'm still in the 14 day period where I can just send it back and wash my hands of Sony - probably for good this time - and it takes a lot to turn away a 20 year loyal customer who likes your features and has stuck it out with early death phones with zero accommodation from Sony while traveling.
Its disappointing because I specifically wanted a SONY phone, but you're making it impossible :p
What is it with headset makers sabotaging themselves these days?
2016-10-20 09:06 PM
2016-10-20 09:10 PM
2016-10-20 10:03 PM
2016-10-21 12:25 PM
2016-10-23 12:16 AM
2016-10-29 07:48 AM
2016-11-09 02:06 PM
Williamfalcon, just to let you know i had to exchange mine because mine had a hardware issue that caused overheating. On the replacement unit they gave me i have no overheating problems.
2016-11-09 04:52 PM - edited 2016-11-09 04:52 PM
In your "extensive" post you somewhow forgot to say anything about the issue you are experencing, besides the vague description in the post title. So what happened?
Just opening the camera app makes your phone overheat in 2 minutes? Taking still pictures makes your phone overheat in 2 minutes? Recording video makes your phone overheat in 2 minutes? Or something else makes your phone overheat in 2 minutes?
What is it?