account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia XZ No ringing tone, no alarm

Apprentice
Message 41 of 44
186 Views
Message 41 of 44

Re: Xperia XZ No ringing tone, no alarm

Please let me know what the problem is. I have the same issue. 

Adviser
Message 42 of 44
176 Views
Message 42 of 44

Re: Xperia XZ No ringing tone, no alarm

Hi, this bug has stopped happening for a long time. I think Sony has fixed it, please make sure you already had the latest update from Sony.

Fyi, according to my investigation, the cause of this bug is somehow the System got error while trying to read the ringtone file

Apprentice
Message 43 of 44
167 Views
Message 43 of 44

Re: Xperia XZ No ringing tone, no alarm

In fact, the problem appeared when I upgraded my phone to oreo through Xperia companion.  I repaired it also through Xperia companion. But nothing happened.  

One time poster
Message 44 of 44
107 Views
Message 44 of 44

Re: no ring tone no voice

My Xperia is not ringing.