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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia XZ No ringing tone, no alarm

Adviser
Message 21 of 44
1,021 Views
Message 21 of 44

Re: Xperia XZ No ringing tone, no alarm

For your information, I bring my phone to local warranty service. After 2 days, they returned my phone and said there are nothing wrong with this phone. This is a software issue, they submitted to Sony and told me to wait for them to fix this.

One time poster
Message 22 of 44
992 Views
Message 22 of 44

Re: Xperia XZ No ringing tone, no alarm

Same problem here. No ringing tone and no alarm. 

One time poster
Message 23 of 44
953 Views
Message 23 of 44

My ringtone on my XZ doesnt work

Hi all,, i have tried everything to get my phone to ring. But it doesnt,, and i dont know how to fix it. Can someone help me please
Emperor
Message 24 of 44
946 Views
Message 24 of 44

Re: My ringtone on my XZ doesnt work

@JjScott

 

When you select a ringtone, does it work? 

 

Does the loud speakers work?

 

Settings > about phone > diagnostics > test > test speakers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 25 of 44
931 Views
Message 25 of 44

Re: My ringtone on my XZ doesnt work

Hi @JjScott,

 

Welcome to the community,

 

Just to add in here, are you getting text message tones as well or is this only subjected to the call ringtone?

 

Please let us know.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 26 of 44
911 Views
Message 26 of 44

Re: Xperia XZ No ringing tone, no alarm

Same happened to me. Its very troublesome!!!
Even the clock is always reset after restart.
Adviser
Message 27 of 44
885 Views
Message 27 of 44

Re: Xperia XZ No ringing tone, no alarm

Sony please fix this soon. My phone is still 1 year warranty and local warrant service can not help. Now I have to set alarm on another phone. Feel annoy !!!

Adviser
Message 28 of 44
851 Views
Message 28 of 44

Re: Xperia XZ No ringing tone, no alarm

after updated to v. 39.2.A.0.374 build, this issue still happen and some apps (Facebook, ...) is not responding more frequently

One time poster
Message 29 of 44
848 Views
Message 29 of 44

Re: Xperia XZ No ringing tone, no alarm


@nolramlb wrote:

have you observe this when you are on safe mode?

 

do you use the do not disturb feature?

 

since you already tried software repair using Xperia Companion, i suggest to have your device checked at your local service center Local support


I was in the same situation even i'm not on safe mode but luckily my phone worked flawlessly after reboot.

Message 30 of 44
792 Views
Message 30 of 44

xz the worst

My experience with it is the worst phone xz ever mobile phone from the worst of the recent campaign
Especially after the recent update
Sound separates throughout the day and I have to do to restart
Continuous crashing  all programs and lack of response from other programs
Very high hottest phone battery consumption and rapid way exasperating
Phone really disappointed and I think regret purchased

 

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