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2016-12-20 03:56 AM
For your information, I bring my phone to local warranty service. After 2 days, they returned my phone and said there are nothing wrong with this phone. This is a software issue, they submitted to Sony and told me to wait for them to fix this.
2016-12-28 06:15 PM
2016-12-28 07:01 PM
When you select a ringtone, does it work?
Does the loud speakers work?
Settings > about phone > diagnostics > test > test speakers
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2016-12-28 09:10 PM
Welcome to the community,
Just to add in here, are you getting text message tones as well or is this only subjected to the call ringtone?
Please let us know.
2017-01-02 07:32 AM
Sony please fix this soon. My phone is still 1 year warranty and local warrant service can not help. Now I have to set alarm on another phone. Feel annoy !!!
2017-01-09 06:22 AM
after updated to v. 39.2.A.0.374 build, this issue still happen and some apps (Facebook, ...) is not responding more frequently
2017-01-09 07:39 AM
have you observe this when you are on safe mode?
do you use the do not disturb feature?
I was in the same situation even i'm not on safe mode but luckily my phone worked flawlessly after reboot.
2017-01-16 09:39 AM
My experience with it is the worst phone xz ever mobile phone from the worst of the recent campaign
Especially after the recent update
Sound separates throughout the day and I have to do to restart
Continuous crashing all programs and lack of response from other programs
Very high hottest phone battery consumption and rapid way exasperating
Phone really disappointed and I think regret purchased