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UCH12W charger purchase from Sony website

SOLVED
Learner
Message 1 of 6
635 Views
Message 1 of 6

UCH12W charger purchase from Sony website

Hi, I bought a UCH12W from the UK Sony website. I have just recieved it, however written on the plug it says it is a UCH12, without the 'W'.  Please see pictures attached. The invoice says it is a UCH12 only. However the packaging says it is a UCH12W. Have I received the wrong item in the correctly labelled box? I'm very confused! 

Thanks.  DSC_0010.JPG

DSC_0011.JPGThe box says UCH12WDSC_0012 (1).JPG

1 ACCEPTED SOLUTION

Accepted Solutions
Enthusiast
Message 3 of 6
1,040 Views
Message 3 of 6

Re: UCH12W charger purchase from Sony website

If im right the W is only showing that the package is with usb-c Cable. 😉
On my charger here in Germany i also just read UCH12.
5 REPLIES 5
Sony Xperia Support
Message 2 of 6
623 Views
Message 2 of 6

Re: UCH12W charger purchase from Sony website

Hi @VBPS,

 

I'm sorry to hear that.

 

I would recommend that you get in contact with your Local support as can best assist you with this.

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Enthusiast
Message 3 of 6
1,041 Views
Message 3 of 6

Re: UCH12W charger purchase from Sony website

If im right the W is only showing that the package is with usb-c Cable. 😉
On my charger here in Germany i also just read UCH12.
Highlighted
Learner
Message 4 of 6
591 Views
Message 4 of 6

Re: UCH12W charger purchase from Sony website

Hi DarkEye, thanks for that. I was coming to that conclusion after a lot of checking online and it's good to have it confirmed! It seems to charge faster than the standard charger, so I'm satisfied it's OK. Wish Sony had made it more obvious though... Thanks again!
Commissioner
Message 5 of 6
528 Views
Message 5 of 6

Re: UCH12W charger purchase from Sony website

Did you seriously pay £40 for Sony charger when you could get Aukey that would do EXACTLY the same for £7.99  from Amazon and is the same if not better quality?!?!!??! Thinking Face

Talent
Message 6 of 6
483 Views
Message 6 of 6

Re: UCH12W charger purchase from Sony website

I'm using an aukey charger for the first time, but I have not noticed it charging my XZ any quicker than the UH20 charger that came with phone.