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Touch Problem in Xperia XZ

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Visitor
Posts: 2
Registered: ‎2016-10-28

Touch Problem in Xperia XZ

[ Edited ]

Hi dear friends

My brother and I bought two Xperia XZ and unfortunately both of our devices have the same problem in their touch screen.

Our touch don't work correctly or work it for itself without any touch!!

Please help me, we bought our phones 3 days a go.angryshamesick

 

Inhabitant
Posts: 29
Registered: ‎2014-09-21

Re: Touch Problem in Xperia XZ

By any chance do you have glove mode on?  (settings»display»glove mode)

Elite
Posts: 87,497
Registered: ‎2010-07-03

Re: Touch Problem in Xperia XZ

Does your devices have any protective case film and or glass?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

92
Talent
Posts: 352
Registered: ‎2013-09-12

Re: Touch Problem in Xperia XZ

Mine was doing this and opening and closing apps and doing what it wanted and took it back to the store I purchased and they exchanged it
Visitor
Posts: 2
Registered: ‎2016-10-28

Re: Touch Problem in Xperia XZ

[ Edited ]

Hi

Thanks a lot for your answer.

No, we dont have any glass or protective cover! and we dont use glove mode.!!

Also we repair it with sony Pc Companion, and unfortunately we have the same problem!!